Community Manager
BigCommerce · Austin, TX
About this role
BigCommerce is hiring a staff-level Developer Relations Engineer in the marketing function based in Austin, TX. The posting calls out experience with Salesforce, SaaS. Compensation is listed at $70,040–$118,450 per year.
- Role
- Developer Relations Engineer
- Function
- marketing
- Level
- staff
- Track
- hybrid
- Employment
- Full-time
- Location
- Austin, TX
- Posted
- May 13, 2026
More roles at BigCommerce
Job description
from BigCommerce careersAt Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. We believe in harnessing AI responsibly to unlock new possibilities, and we’re looking for individuals who use it intentionally to solve problems, accelerate outcomes, and expand what’s possible in their role. Our purpose is to help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers who shape the future of commerce, this is the place for you.
The Community Manager is the face and architect of Commerce’s customer community experience. You will own and grow our customer-facing communities across platforms, lead a major platform migration, and launch programs that drive awareness, adoption, and customer retention. This is a high-visibility, cross-functional role sitting at the intersection of Customer Success, Marketing, and Product. This role will report directly to the Director of Customer Marketing.