Field Service Tech IV
BAE Systems · Broomfield, CO · Engineering & Technology
mid
operations
Facility Technician
ic
4+ yrs
· Posted May 1, 2026
$66,017 – $105,628
USD per year
About this role
BAE Systems is hiring a mid-level Facility Technician in the operations function based in Broomfield, CO. The role typically asks for 4+ years of relevant experience. Compensation is listed at $66,017–$105,628 per year.
- Role
- Facility Technician
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Broomfield, CO
- Work mode
- On-site
- Experience
- 4+ years
- Department
- Engineering & Technology
- Posted
- May 1, 2026
AI Summary
Field Service Technician providing on-site IT support at BAE Systems Broomfield location. Troubleshoots hardware/software/networking issues, manages workstation lifecycle, supports mobile devices and VoIP phones, and maintains knowledge base documentation. Requires 4+ years experience, Windows 10/11 expertise, Active Directory knowledge, and Top Secret/SCI clearance eligibility.
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Job description
from BAE Systems careersJob Description
BAE Systems is looking for a experienced Field Service Technician to provide on-site Information Technology support primarily at its Broomfield location. In the role of Field Service Technician, you will have the opportunity to work as part of a dynamic team dedicated to supporting a unique customer base, both locally and remotely. The ideal candidate will possess strong, proven customer service skills, and the ability to deliver a high-level user experience. In this job you will:
- Provide technical support to both local and remote end-users with the installation and troubleshooting of hardware/software and networking components to meet individual computer needs
- Perform root-cause analysis to diagnose, troubleshoot and resolve issues, and/or route through proper escalation channels, as needed
- Provide audio-visual support for the on-site conference center and additional meeting rooms.
- Provide high-level support to members of the executive C-Suite
- Manage and facilitate moves, adds, and changes associated with end-user hardware
- Perform new computer configuration and coordination of workstation upgrades/replacements based on the established lifecycle model.
- Provide support of mobile devices and VoIP phones
- Resolve printer issues
- Provide timely resolution to customer issues and requests according to established SLAs
- Document and track work via online ticketing system
- Create and modify knowledge base (KB) articles and procedures
This is an excerpt. Read the full job description on BAE Systems careers →