Director of Global IT Ops

Axonius · Tel Aviv, Israel · Corporate IT & Systems

director operations IT Manager management

About this role

Axonius is hiring a director-level IT Manager in the operations function based in Tel Aviv, Israel. The posting calls out experience with Okta, CrowdStrike, Security, SaaS.

Role
IT Manager
Function
operations
Level
director
Track
Management
Employment
Full-time
Location
Tel Aviv, Israel
Department
Corporate IT & Systems

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Job description

from Axonius careers

The Director of Global IT Operations will lead our global IT Support and Systems Administration teams, serving as the strategic "face of IT" for a rapidly growing workforce. Reporting to the VP of Global IT & Systems, you will mature our service-facing technical functions by balancing high-level strategy with hands-on technical excellence. This role is pivotal in driving an automation-first culture that reduces user friction while maintaining a robust security posture across a cloud-native environment.

Responsibilities

  • Strategic Leadership: Manage and mentor a global, multi-site team of IT Support Engineers and Systems Administrators across the US and Israel.

  • Operational Excellence: Drive daily operations and long-term roadmaps for support services, ensuring high-touch service delivery and metric-driven performance.

  • Automation & AI: Identify and implement AI-driven tools and automation frameworks for onboarding, offboarding, and routine ticket resolution to enhance efficiency.

  • Cross-Functional Partnership: Act as a diplomat between IT and business departments to ensure IT is viewed as a strategic partner and enabler.

Minimum Qualifications

  • Extensive Leadership: 5+ years of experience leading global IT support and system administration teams in a high-growth technology company.

  • Technical Foundations: 10+ years of total IT experience with at least 8 years in hands-on systems administration or IT operations.

  • Global Management: Proven experience managing geographically dispersed teams (specifically US and EMEA) and a remote-first fleet.

    This is an excerpt. Read the full job description on Axonius careers →
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