Regional Director, Technical Account Management - East Region
Axonius · Remote - New York · Technical Account Management
- Manage a regional team of 5-10 Technical Account Managers, providing direct oversight of engagement deliverables and professional development.
- Analyze adoption trends, utilization data, and use case development to identify and mitigate renewal risks for license and success plan subscriptions.
- Direct the resolution of major technical incidents by managing executive-level communications and expectations between the customer and internal teams.
- Coordinate with sales departments to identify expansion opportunities for Axonius products within existing customer environments.
- 8+ years of experience in Enterprise Architecture, Technology Consulting, Customer Success, or Technical Solutions Development.
- 3+ years of experience directly managing a team of Technical Account Managers.
- Proven experience managing technical engagements for large-scale, complex distributed systems.
- Documented ability to present technical roadmaps and status reports to C-level executive stakeholders.
- Proficiency in mapping specific business requirements to technical features within the Axonius platform.
- Technical knowledge of database, application, endpoint, and network security architectures.
- Experience implementing customer health frameworks to provide measurable technical recommendations.
- Practical experience with business process automation across Sales, Service, and Support functions.
- Ability to travel to customer sites and provide after-hours technical leadership during major incidents.
- Demonstrated track record of translating complex technical issues into documented business outcomes.
#LI-SK1 #LI-REMOTE
Axonius is committed to fair and equitable compensation packages. A candidate’s salary will be based on qualifications and relevant experience. In addition to a competitive salary, our packages include stock options and attractive benefits.
About Axonius:
Axonius transforms cyber asset intelligence into actionability. With the Axonius Asset Cloud, customers preemptively tackle high-risk and hard-to-spot threat exposures, misconfigurations, and overspending. The integrated platform brings together data from every system in an organization’s IT infrastructure to optimize mission-critical risk, performance, and cost measures via actionable intelligence.
Covering cyber assets, software, SaaS applications, identities, vulnerabilities, infrastructure, and more, Axonius is the one place to go for Security, IT, and GRC teams to continuously drive actionability across the organization. Cited as one of the fastest-growing cybersecurity startups, with accolades from CNBC, Forbes, and Fortune, Axonius supports millions of assets for leading customers across industries and around the world.
Axonius makes it a priority to invest in our people with competitive compensation and benefits, growth opportunities, community-building, and so much more. Learn more about benefits at Axonius.
At Axonius we support a diverse and inclusive workplace and believe in equal employment opportunity. We welcome people of different backgrounds, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, gender identity, national origin, sexual orientation, citizenship, marital status, disability, or Veteran status.
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