Customer Success Manager - SMB

Arctic Wolf · Eden Prairie, MN

mid sales Customer Success Manager ic · Posted May 14, 2026
$43,800 – $92,400
USD per year

About this role

Arctic Wolf is hiring a mid-level Customer Success Manager in the sales function based in Eden Prairie, MN. The posting calls out experience with Salesforce, Security, Automation. Compensation is listed at $43,800–$92,400 per year.

Role
Customer Success Manager
Function
sales
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Eden Prairie, MN
Posted
May 14, 2026

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Job description

from Arctic Wolf careers

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Gartner Peer Insights and IDC MarketScape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform. 

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! 

Our mission is simple: End Cyber Risk. We’re looking for a customer success manager to be part of making this happen.

The ideal candidate will possess strong communication skills, be a strong negotiator and have experience working with customers to meet their needs and drive growth.

Responsibilities: 

  • Managing a set of SMB customers who are utilizing Arctic Wolf’s CyberSOC solution

  • Achieving renewal and expansion targets through consultative selling techniques

  • Listening to customers and providing feedback to the business

  • Ensuring customer satisfaction and delivery of quarterly account reviews

    This is an excerpt. Read the full job description on Arctic Wolf careers →