AppleCare Technologies BPR Project Manager, Service Repair
Apple · Texas, United States · Software and Services
About this role
Apple is hiring a mid-level Program Manager in the operations function based in Texas, United States. The posting calls out experience with Machine Learning.
- Role
- Program Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Location
- Texas, United States
- Department
- Software and Services
- Posted
- May 13, 2026
More roles at Apple
Job description
from Apple careersDo you feel a personal stake in everything that you work on, thrive in fast-paced environments with complex technical challenges, and bring engineering intuition to the problems you solve? Do you develop strong relationships, build trust, and drive outcomes through technical credibility and influence? Do you communicate openly and clearly with engineers and business leaders alike, collaborate enthusiastically, and value a culture of healthy debate grounded in data and design thinking?
AppleCare Technologies Business Process Reengineering (BPR) is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Support, Supply Chain, and Logistics. We build strong technical relationships across the company and stitch AppleCare systems and processes enterprise-wide, from hardware repair engineering and diagnostics platforms to service quality and customer systems.
As a BPR Project Manager you will plan, mobilize, and execute mid to large scale technical projects and programs, ensuring system solutions are architecturally sound, rigorously tested, and that organizations are ready for process and technology changes. You will be the technical prime mover of your projects, owning scoping, requirements definition, solution design participation, technology selection, resource planning, communications, project governance, risk management, and change readiness.