China Retail Innovation Lead, In Store Experience

Job description

At Apple, innovation isn’t just about products — it’s about the experiences we create for our customers and teams. Apple Retail Operations is where that magic happens every day, driving the tools and programs that power one-of-a-kind, only-at-Apple experiences. We obsess over every detail of the employee and customer journey, and we believe that building an inclusive culture is key to unlocking the best ideas from everyone.

The Retail Operations, In Store Experience team is looking for a dynamic, energetic, and technical individual to lead our China-focused Retail experience development. In this role, you will define a strategy, lead a cross functional team, and rapidly design, build, test, and iterate customer-facing experiences in Apple Retail Stores. You will cultivate a culture of rapid learning, iteration, and innovation. You will work cross-functionally with partners across Apple and Retail, including Product, Engineering, Field, Operations, Engagement, Marketing, and others. You'll lead in a variety of ways - energy, action, expertise, relationships, and collaboration with the goal of building the greatest Retail experiences on earth for our customers.

As the lead for our In store Innovation in China, you will be the focal point of architecting and building the technology for customer-facing experiences in Retail Stores. Partnering across the organization and broader Apple, you’ll develop a strategy to best showcase Apple’s products, software, and services while pushing the boundaries of what is possible.