Specialist, Global Partner Operations
Appian · Chennai, India · Sales - Sales Channels
About this role
Appian is hiring a mid-level IT Engineer in the operations function based in Chennai, India. The posting calls out experience with Salesforce.
- Role
- IT Engineer
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Chennai, India
- Department
- Sales - Sales Channels
More roles at Appian
Job description
from Appian careersHere at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.
The Global Alliances and Channels team at Appian is a fast-paced, dynamic organization that plays an integral role in driving Appian's growth globally. We are looking for a process-driven Partner Operations Specialist to provide critical support to the global partner ecosystem. In this role, you will ensure partner submitted deal registrations comply with program requirements and Service Level Agreements. You will help bridge the gap between partners, Alliance Managers, and Field Sales to ensure deal progression, while also analyzing data to identify efficiencies and improve the partner experience.
In this role, you will:
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Own the deal registration lifecycle for global partners, including deal eligibility validation, status monitoring, and escalation to ensure timely approvals, accurate CRM attribution, and program compliance.
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Act as the primary conduit between the partner deal submitters, the alliance team, and field sales representatives to facilitate communication, approvals, and conversion to Stage 2 qualification.
This is an excerpt. Read the full job description on Appian careers →