Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

Renewal Account Manager

As part of a high-performing, fast-paced and collaborative Renewal Sales team, you as the Renewal Account Manager will partner with the Account Executive and other internal stakeholders to lead the development of renewal strategies and drive renewal execution with our customers.

To be successful in this role, you need:

Demonstrated ability to work a renewal cadence within a sales territory, taking action several quarters ahead of a service end date to determine renewal readiness and engage with appropriate stakeholders as needed to mitigate renewal risk while also managing in-quarter renewals
Track record building relationships with peers and cross-functional stakeholders including Sales, Sales Operations, Deal Desk, Legal, and Partner teams
Ability to negotiate large, complex contracts
Creative problem-solving skills and initiative to identify areas of process improvement and efficiency
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