AI Customer Engineering Customer Co‑Validation Lead

WHAT YOU DO AT AMD CHANGES EVERYTHING 

At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond.  Together, we advance your career.  

THE ROLE 
AMD is seeking a highly skilled Customer Co‑Validation Lead (SMTS) to drive customer‑facing validation strategy, strengthen customer intimacy, and co‑develop end‑to‑end system validation alongside our top hyperscale, enterprise, and MDC partners. This role directly influences how AMD Instinct™ GPU platforms are validated, integrated, and deployed in real customer environments—ensuring customer success while bringing critical insights back into AMD’s engineering, product, and platform teams. You will own co‑validation engagements with customers, oversee system‑level debug and readiness assessment, and drive bi‑directional value creation through aligned validation plans, shared workflows, and tight coordination across AMD and customer engineering organizations. 

THE PERSON
The ideal candidate blends deep technical expertise, strong customer engagement skills, and leadership presence. You thrive in ambiguous multi‑stakeholder environments, can translate customer operations into AMD engineering requirements, and serve as both a trusted customer advisor and an internal advocate. You are passionate about creating a frictionless customer experience, solving complex system‑integration challenges, and elevating AMD’s reputation as a collaborative, dependable partner.   

KEY RESPONSIBILITIES 

• Lead Customer Co‑Validation Strategy, execution, engagements involving AI performance and GPU software stack issues and develop joint validation plans. 
• Own the technical relationship for system‑level co‑validation with strategic customers. 
• Drive execution of co‑validation cycles across single‑node, multi‑node, rack‑scale, and clusters systems. 
• Ensure AMD and customer test coverage is complementary, efficient, and aligned to shared deployment goals. 
• Lead cross‑domain debug spanning GPU, CPU, NIC, BMC/AMC, firmware, ROCm, OS, virtualization, orchestration, libraries, drivers, AI software stack and customer automation frameworks. 
• Reproduce, root‑cause, and validate issues found during co‑validation, guiding engineering teams toward fixes. 
• Translate co‑validation learnings into improvements for AMD tools, SVM (System Validation Manual), test content, and platform collateral. 
• Provide structured customer‑facing readiness signals and guidance to support deployment decisions. 
• Generate co‑validation artifacts: test reports, risk assessments, gap analysis, and proposed enhancements. 
• Work closely with cross functional engineering teams to ensure coherence between AMD deliverables and customer needs. 
• Provide guidance to junior engineers engaged in customer validation. 
• Represent AMD with professionalism in high‑pressure customer scenarios. 
• Use AI tools to improve productivity in day‑to‑day tasks, such as data analysis, test automation, and documentation. 

PREFERRED EXPERIENCE 

• Deep experience with Linux, OS/kernel/driver stacks, ROCm or CUDA‑like environments, and GPU/CPU/NIC integration. 
• Strong background in multi‑node / rack‑scale validation, orchestration, virtualization (KVM, VMware, Hyper‑V), and manageability (Redfish/BMC/AMC). 
• Skilled in system‑level debug across firmware, software, hardware, and automation layers. 
• Expertise in test plan architecture, debug methodologies, and multi-domain system validation. 
• Comfortable leading technical discussions with senior customer engineers and decision‑ 
• Proficiency with Python or similar scripting for automation. 
• Exceptional communication skills, both technical and customer‑ 
• Experience with customer co-validation, data center cluster deployment or AI performance tuning is a strong plus. 
• Familiarity with AI concepts, frameworks, or applications.
  

ACADEMIC CREDENTIALS:

• Bachelor’s or Master’s in Computer Engineering, Computer Science, Electronics, Electrical Engineering, or similar discipline. 
• 10+ years of relevant experience in system validation, customer engineering, platform bring‑up, or datacenter clusters/solution enablement roles. 

LOCATION:
Penang, Malaysia

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Benefits offered are described:  AMD benefits at a glance.

AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law.   We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.

AMD may use Artificial Intelligence to help screen, assess or select applicants for this position.  AMD’s “Responsible AI Policy” is available here.

This posting is for an existing vacancy.