Supplier Performance Manager, OneMHS - Field Fixed

Amazon installs a significant quantity of new buildings every year. The historical model has been to allow each integrator to use their own equipment, controls, subsystems, and methodologies. While that has allowed Amazon to be successful to this point, the variability between buildings has proven difficult to support and scale. One MHS’ charge is to build partnerships to focus on consistency and scalability across our network of the future. We will be partnering with key suppliers to help them scale up their manufacturing capabilities to keep up with our needs, as well as refining their designs to drive innovation and operational uptime and better meet the specific needs of Amazon’s operational environment. In partnership with WWDE, OMHS will challenge the status quo on our Gen14 AR sortables building by focusing on critical equipment, controls, and system implementation methods.

We are seeking a Supplier Performance & Risk Manager to join our One-MHS team, and lead the different functions across supplier performance & risk. This role will focus on establishing the right metrics to measure risk & performance, scalable mechanisms to measure risk & performance while optimizing supplier performance and driving continuous improvement across our supplier base for equipment & components for MHE systems.

This role will be accountable for tracking OMHS procurement goals, resolving quality and performance issues, and leading value engineering initiatives. The ideal candidate will be a strategic thinker, a problem solver, and a strong communicator with a proven track record in procurement or supply chain management.


Key job responsibilities
• Lead a team of performance managers across OMHS procurement team
• Establish scalable mechanisms including AI enabled tools for tracking the supplier risk & performance across our wide supplier base
• Be accountable & drive the team for the resolution of quality and performance issues that require structural fixes, working cross-functionally to implement effective solutions.
• Lead value engineering and quality improvement initiatives to enhance supplier performance and reduce costs.
• Manage supplier capacities across equipment and services, ensuring alignment with Amazon's needs and identifying opportunities for optimization.
• Measure and analyze supplier performance using aligned metrics across the MHE value chain, providing insights and recommendations for improvement.
• Conduct Monthly Business Reviews (MBRs) with suppliers to share performance data, discuss challenges, and collaborate on action plans.
• Collaborate with internal stakeholders, including category managers, procurement teams, and business units, to ensure supplier performance aligns with strategic goals.
• Develop and maintain robust supplier performance metrics and reporting, ensuring timely and accurate data for decision-making.
• Manage supplier relationships, acting as a key negotiator and escalation point for performance-related issues.

Basic Qualifications

- 10+ years of working cross functionally with tech and non-tech teams experience
- 6+ years of managing, analyzing and communicating results to senior leadership experience
- 7+ years of supply chain experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
- Experience in establishing scalable mechanisms for supplier risk & performance management
- • Proven experience in managing supplier relationships, resolving performance issues, and driving continuous improvement initiatives.
- • Experience in supplier capacity planning
- • Ability to communicate performance expectations through supplier QBR's
- • Experience mapping supplier design and technology roadmaps
- • Experience in supplier risk identification and mitigation strategies
- • Experience in contract manufacturing operations
- • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. Experience with data analytics and visualization tools.

Preferred Qualifications

- Experience delivering projects within scope, time, budget and quality

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, TN, Nashville - 128,600.00 - 173,900.00 USD annually
USA, TX, Houston - 142,800.00 - 193,200.00 USD annually
USA, VA, Arlington - 142,800.00 - 193,200.00 USD annually
USA, WA, Bellevue - 142,800.00 - 193,200.00 USD annually