Applied Scientist II, RBS Tech
Amazon · Bangalore, India · Applied Science
About this role
Amazon is hiring a mid-level Applied Scientist in the machine learning function based in Bangalore, India. The posting calls out experience with LLMs, NLP, Computer Vision, Deep Learning and roughly 1+ years of relevant work. Listed education preference: a master's degree or equivalent.
- Role
- Applied Scientist
- Function
- machine learning
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Experience
- 1+ years
- Education
- Master's degree
- Department
- Applied Science
- Posted
- Mar 17, 2026
More roles at Amazon
Job description
from Amazon careersRBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel…