Program Manager, Amazon Business Payment & Lending
Amazon · Tokyo, Japan · Project/Program/Product Management--Non-Tech
About this role
Amazon is hiring a mid-level Program Manager in the operations function based in Tokyo, Japan. The posting calls out experience with Agile.
- Role
- Program Manager
- Function
- operations
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Tokyo, Japan
- Department
- Project/Program/Product Management--Non-Tech
- Posted
- Mar 17, 2026
More roles at Amazon
Job description
from Amazon careersPosition Overview The Amazon Business Payments team supports Amazon's rapidly growing B2B business across North America, Europe and Asia. We are a key enabler of Amazon Business's growth and global expansion and have introduced many innovative payment products, including invoice payment financing, a small business co-brand credit card, and a distinctive paying experience which supports the unique needs of large enterprises with thousands of buying accounts, as well as small businesses with a single employee. We own the payment experience and the payment methods required to support every transaction on Amazon Business globally. This position, as a Program Manager, is responsible for driving improvements to the payment customer experience for Amazon Business Japan. You will identify areas requiring service improvement from customer feedback and lead initiatives to address these challenges in collaboration with various domestic and international stakeholders. Additionally, you will lead feature launches for Japan by working with product teams to define requirements needed for Japanese customers and coordinating with various internal departments. You will also support critical customer escalation cases. Why This Position Amazon Business is a rapidly growing business, and we are looking for someone who can take initiative even in this highly dynamic environment. This position…