Principal Product Manager - Technical, AWS Billing Product

Job description

The Strategic Initiatives team within AWS Billing drives the product experience for AWS as a unified customer experience. We investigate complicated business problems that span AWS services, write crisp working backwards documents defining solutions, and work with engineering teams across AWS to deliver them. Our projects span multiple engineering teams across AWS, carry high ambiguity, long timelines, and significant business opportunity. As a Principal Product Manager — Technical, you will lead cross-cutting product initiatives that span multiple AWS Platform Experience teams and AWS service teams. You will define product strategy beyond a single OP1 cycle, influence the product experience across organizational boundaries, and drive delivery through teams you do not directly manage. You'll collaborate with engineering teams across multiple engineering and product organizations and partner with Sales, Marketing, and Business Development to ensure product experience aligns with go-to-market strategy. This role requires deep understanding of billing and pricing systems, customer acquisition and retention dynamics, and the ability to influence without authority across a large, distributed organization. If you're passionate about making AWS's billing and pricing experience world-class and excited about solving ambiguous, cross-organizational problems that directly impact customer growth and retention, this role offers the opportunity to shape how millions…