FinOps Analyst (Italian Speaking) - Accounts Payable, Retail FinCoM

Job description

The ideal candidate will be experienced / background in a finance role with an understanding of finance operations and will have experience in relationship management. He/she will have problem solving skills with the focus on improving the processes and strengthening the relationships with the vendors. The candidate will have action-driven approach and will require to work proactively on issues on vendor’s account while identifying areas of improvement. Working Conditions: - Normal Office Environment. - Report daily to the Pasay office. - This role will primarily be reporting on a mid-shift and may also be requested to be on shifting schedule from time to time. - Work during Holidays as may be required by the Company. - May be asked to render overtime on critical and peak times as may be required by the Business. Key job responsibilities Responsibilities include, but are not limited to: - Resolve complex vendor queries within established SLA, ensuring timely and accurate solutions - Identify and address root causes of recurring issues to prevent future occurrences - Provide assistance and resolution to vendor’s query via email and phone call - Collaborate with internal teams to understand vendor concerns and drive resolution - Coordinate with internal stakeholders…