AMZL Sr. Station Leader , AMZL
Amazon · Osasco, Brazil · Fulfillment & Operations Management
senior
Operations Manager
ic
Bachelor's
· Posted Mar 9, 2026
Skills
AI Summary
Senior Station Leader oversees all operations at an Amazon Logistics Delivery Station, managing budgets, safety, quality, and a team of managers across 24/7 operations. Requires bachelor's degree in Engineering, Operations, or Business Administration, plus experience hiring, mentoring employees, and working in fast-paced environments with multiple priorities.
AMZL Sr. Station Leader is responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the DS.
Key job responsibilities
Leads all delivery station operations with full accountability for safety, quality, performance, customer experience, and people development. Drives the station's vision by creating quality and process improvement initiatives to meet and exceed business targets, while problem-solving performance gaps.
Sets clear expectations for Operations, Area, and Shift Managers, measuring performance and holding them accountable. Manages a 24/7 operation handling Amazon last-mile deliveries under growing volume and complexity, overseeing day-to-day relationships with multiple Delivery Service Providers (DSPs) and presenting operational metrics to senior leadership.
Builds and executes a comprehensive talent plan covering acquisition, performance management, learning and development, succession planning, and employee engagement. Leverages the management team to generate and implement improvement ideas, fostering a strong culture of engagement across all station levels.
Ensures best practices are shared across departments, shifts, and the broader network. Partners with key stakeholders — including Transport & Sortation, Finance, HR, Loss Prevention, and Engineering — to secure resources and support for strategic initiatives.
- Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field
- Experience working in a fast-paced environment similar to a high-tech start-up
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience hiring candidates, mentoring and developing employees in their careers
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Key job responsibilities
Leads all delivery station operations with full accountability for safety, quality, performance, customer experience, and people development. Drives the station's vision by creating quality and process improvement initiatives to meet and exceed business targets, while problem-solving performance gaps.
Sets clear expectations for Operations, Area, and Shift Managers, measuring performance and holding them accountable. Manages a 24/7 operation handling Amazon last-mile deliveries under growing volume and complexity, overseeing day-to-day relationships with multiple Delivery Service Providers (DSPs) and presenting operational metrics to senior leadership.
Builds and executes a comprehensive talent plan covering acquisition, performance management, learning and development, succession planning, and employee engagement. Leverages the management team to generate and implement improvement ideas, fostering a strong culture of engagement across all station levels.
Ensures best practices are shared across departments, shifts, and the broader network. Partners with key stakeholders — including Transport & Sortation, Finance, HR, Loss Prevention, and Engineering — to secure resources and support for strategic initiatives.
Basic Qualifications
- Speak, write, and read fluently in English- Bachelor's degree or above in Engineering (any domain), Operations, Business Administration, or a related field
- Experience working in a fast-paced environment similar to a high-tech start-up
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience hiring candidates, mentoring and developing employees in their careers
Preferred Qualifications
- Global Supply Chain, Manufacturing, Production/Procurement, Distribution, Logistics or related environment/operations experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.