Compliance Operations Analyst, North American Surface Transportation (NAST) Compliance

Job description

The Compliance Operations Analyst is responsible for the day-to-day execution and operational integrity of NAST safety compliance programs. This role ensures accurate tracking, timely reporting, and data quality across compliance workflows, serving as the operational backbone that enables program effectiveness. Working under the guidance of the Compliance Program Manager, you will maintain compliance datasets, execute monitoring processes, and provide analytical support that keeps our safety programs running smoothly and audit-ready. Success in this role requires meticulous attention to detail, strong data management skills, and the ability to identify and resolve operational issues before they escalate. Key job responsibilities Perform daily compliance operations including SIM intake, case tracking, and documentation according to established procedures Ensure accuracy and completeness of compliance datasets by performing daily updates, validation checks, and quality audits Generate and validate weekly/monthly compliance reports using Excel and SQL, ensuring data accuracy and timely delivery to stakeholders Track compliance workflows to completion, flagging delays or missing information and following up with responsible stakeholders to ensure closure Detect and document data quality issues, inconsistencies, or gaps and coordinate with data owners to resolve discrepancies in a timely manner Compile and validate WBR materials including compliance metrics, trend analysis, and action item…