Global CX Strategy Leader, Connected Products , Industry Specialists and Solutions (ISS); AWS Automotive & Manufacturing

Job description

This is a rare opportunity to shape how the world's leading cloud provider defines the future of connected and AI enabled experiences across automotive and manufacturing industry. As the Leader of Connected Products Experience (CX) in the AWS Automotive and Manufacturing Business Unit, you own defining, documenting, as well as the execution of the strategy and roadmap for CX for the automotive and manufacturing industries within AWS. CX solutions address the end-to-end customer journey and experience for mobility, industrial, and consumer product users with smart products at its core. The customer journey includes pre-sales through post-sales service touchpoints across the entire product lifecycle. The CX domain addresses customers in passenger and commercial vehicle OEMs, logistics and rental fleet companies, dealerships, e-commerce, vehicle services, other mobility offerings, industrial and consumer goods producers, service providers, and value-added ecosystem players. As a leader for CX, you will be responsible for translating customer business needs into business value using AWS Services and Solutions. You will accelerate industry transformation by helping customers deliver unparalleled customer experiences using AWS technologies. As the leader, you will be responsible for business development, technical strategy, partner strategy, solutions, and go-to-market for CX for global scaling. You work closely with…