Director, Selling Partner User Experience

Job description

The Director of Selling Partner User Experience leads the strategic vision and design standards for all seller-facing tools across Amazon's global stores. This role defines the north star for how sellers interact with Amazon, owns UX for key Selling Partner Experience Outcomes (SXOs), and establishes quality standards that ensure consistency and excellence across the seller ecosystem. With more than half of worldwide consumer units coming from Amazon's millions of professional sellers, this role contributes to one of Amazon's most critical strategic priorities. You'll lead a large UX organization across design, research, content, and program management, and maintain deep design partnerships across the Amazon Stores organization. This position requires both depth and breadth across multiple programs to design holistic journeys that transcend organizational boundaries. What You'll Do: In this role, you will deliver a world-class multi-channel selling experience by enabling sellers to capture customer demand across agentic shopping experiences and empowering them to manage their listings across all stores from a single, unified interface. Through data-backed recommendations and foundational multi-channel capabilities, you will create a cohesive, seamless selling experience, building toward a vision that removes friction and drives growth for sellers at every stage of their journey. You’ll scale the next-generation…