Sr. Product Quality Engineer (RMA), eero
Amazon · Hanoi, Vietnam · Systems, Quality, & Security Engineering
About this role
Amazon is hiring a senior-level Manufacturing Engineer in the operations function based in Hanoi, Vietnam. The posting calls out experience with Jira, Looker, Networking, Agile.
- Role
- Manufacturing Engineer
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Hanoi, Vietnam
- Department
- Systems, Quality, & Security Engineering
- Posted
- Mar 5, 2026
More roles at Amazon
Job description
from Amazon careerseero is looking for a Sr. Field Product Quality Engineer (RMA) who’s passionate and takes great pride in launching high-quality products into the consumer market. The position will collaborate closely with cross-functional team members to monitor, triage, and diagnose field quality issues, manage quality alerts related to suppliers and drive corrective actions with external partners to prevent future quality events. This position will also focused on all RMA line bringup includes qualification, review of sourced infrastracture and make sure RMA line is live and well. This role will manage performance validation testing requirements, performance and diagnostics criteria, as well as support quality management system (QMS) implementations with partners to ensure that product is ready for refurbishment. In this role, you will manage several high priority activities including develop presentations and reports, interact and provide direction to internal teams, as well as CMs, JDMs and/or ODMs based in Asia Pacific, lead and facilitate resolutions for issues, approach and methodology disputes among the internal team and others including suppliers and manufacturing partners. In addition, the position will be able to travel to Asia Pacific to facilitate and audit quality systems performance and ensure process effectiveness and compliance by the manufacturers, suppliers and…