ICQA Area Manager Jr., Worldwide Operations
Amazon · Cuautitlan Izcalli, Mexico · Fulfillment & Operations Management
manager
Sales Manager
management
1+ yrs
· Posted Mar 4, 2026
AI Summary
ICQA Area Manager Jr. supervises 20-30 hourly associates in inventory control and quality assurance at an Amazon fulfillment center in Mexico. Responsibilities include measuring quality accuracy, developing action plans, analyzing data trends, and identifying process improvements. Requires high school diploma, 1+ years professional experience, and 1+ years people management experience.
Our Fulfillment Center in Cuautitlan Izcalli, MX is looking for an ICQA (Inventory Control & Quality Assurance) Area Manager Jr. to supervise safety, quality, customer experience, and productivity of our department.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.
Key job responsibilities
Job responsibilities are, but not limited to:
Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.
Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
Plan for & identify root causes of inventory deviations through cause & effect analysis.
Supervise a team of 20-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center
Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
- High school diploma
- 1+ years of professional work experience
- 1+ years of people management experience
- English and Spanish fluent proficiency.
- 1+ years management experience in a manufacturing, production or distribution environment Management of a minimum of 40 employees (including payroll, performance management, work-flow assignment)
- Interest in long-term career development through assignments in multiple FCs across the nation. -Interest in long-term career development through assignments in multiple FCs across the nation.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
This entry-level role will work closely with Area Managers, process owners and business leaders to balance workload ensuring that the organization is operating on balanced and efficient shift while meeting all of your goals. The selected candidate will also support compliance guidelines to ensure a safe work environment for all associates, as well as to proactively identify and lead process improvement initiatives.
Key job responsibilities
Job responsibilities are, but not limited to:
Measurement of quality and inventory transaction integrity accuracy while providing feedback to the operation.
Develop & execute daily, weekly & monthly action plans that increase quality, inventory accuracy & service.
Plan for & identify root causes of inventory deviations through cause & effect analysis.
Supervise a team of 20-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center
Analysis of data trends to detect areas of improvement and define action plans to meet KPIs.
About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.
Basic Qualifications
- Work a rotating, flexible schedule, including nights, overnights, weekends and holidays. Able to work 40 hours/week, and overtime as require- High school diploma
- 1+ years of professional work experience
- 1+ years of people management experience
Preferred Qualifications
- Bachelor Degree in Engineering, Operations or related field is a plus.- English and Spanish fluent proficiency.
- 1+ years management experience in a manufacturing, production or distribution environment Management of a minimum of 40 employees (including payroll, performance management, work-flow assignment)
- Interest in long-term career development through assignments in multiple FCs across the nation. -Interest in long-term career development through assignments in multiple FCs across the nation.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.