Communication Manager, Hub Delivery, Americas DSP Communications

Job description

Are you ready to help revolutionize e-commerce delivery through the power of strategic partner communications and automation? We're seeking a creative and marketing-forward individual to join our Americas DSP Communication Team in Amazon’s Last Mile space. We are looking for a Communications pro to help drive communication strategy and messaging effectiveness. This individual will work to support Hub Delivery, a fast-growing delivery service program that teams up with local businesses to bring Amazon packages to their communities. In this pivotal role, you'll be key to taking complex information and distilling it down into easy-to-understand communication strategies for the Hub Delivery Partner, helping them effectively manage their day to day and be set up for success. Your day-to-day will be a blend of strategic thinking and hands-on execution. You'll build and maintain cross-channel communication frameworks, giving us a clear picture of partner interaction patterns and areas for improvement. You'll write, edit, and manage a wide range of communications strategies and change management plans, ensuring our voice remains consistent and effective across all channels. You'll develop expertise in utilizing a variety of marketing automation and communication tools to their full potential, creating seamless communication experiences that drive partner success and engagement. You’ll…