Customer Success Mgr, NASB
Amazon · Toronto, Canada · Sales, Advertising, & Account Management
About this role
Amazon is hiring a mid-level Customer Success Manager in the sales function based in Toronto, Canada. The posting calls out experience with Salesforce, Agile, Data Analytics. Compensation is listed at C$60,100–C$100,500 per year.
- Role
- Customer Success Manager
- Function
- sales
- Level
- mid
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Toronto, Canada
- Work mode
- On-site
- Department
- Sales, Advertising, & Account Management
- Posted
- Feb 26, 2026
More roles at Amazon
Job description
from Amazon careersThis role is based in our Toronto office. The Canadian Strategic Account Services (SAS) Core organization is seeking a Customer Success Manager to help shape the future of the program. The Customer Success Manager drives business growth for some of the largest Sellers on the Amazon Canada Store, ensuring Seller satisfaction by delivering an optimal level of service through strategic insights and relentlessly high operational standards. In this role, you will own building and executing strategic joint business plans with your Sellers; collaborating with them to explore innovative ways to identify and execute new selection, merchandising, traffic and conversion drivers, and operational improvement opportunities. The ideal candidate for this role should possess strong client management skills with the keen ability to work backwards with Sellers to identify and prioritize the right inputs and outputs to deliver value and growth. They will be able to manage multiple workflows in a fast-paced work environment and surface program suggestions and areas of improvement to leadership. Above all, they should demonstrate a high level of ownership and the ability to embrace and navigate ambiguity and complexity. They are agile, inventive, and an advocate for their Sellers experience on the Amazon Canada Store. If you…