Sr Product Manager Tech , Last Mile Delivery Automation

Job description

We are seeking a Senior Product Manager to own the end-to-end product vision and customer experience for Amazon’s last-hundred-yard automated delivery systems, spanning autonomy behaviors, human-robot interaction (HRI), and doorstep delivery experiences. This role is responsible for ensuring that autonomous delivery robots not only operate safely and reliably in complex real-world environments, but also deliver a trustworthy, intuitive, and delightful experience for customers, neighbors, and delivery associates. The Sr. PM will define what “good” looks like for autonomous behavior and interaction at the doorstep—covering navigation in shared spaces, communication intent, failure handling, attended vs. unattended delivery modes, and edge-case customer experiences. Operating as a single-threaded owner, this role works closely with autonomy engineering, robotics hardware, safety, design, and Last Mile Tech teams to translate customer needs and business requirements into clear product requirements, measurable success metrics, and phased rollout plans. Success in this role requires strong product judgment in safety-critical systems, deep empathy for customers and frontline operators, and the ability to balance autonomy ambition with operational reality. The Sr. PM will play a critical role in shaping how millions of customers experience Amazon’s automated deliveries as we scale from pilots to broad deployment. Key job responsibilities Own the product…