mid operations Program Manager ic · Posted Jan 23, 2026

About this role

Amazon is hiring a mid-level Program Manager in the operations function based in Tempe, AZ. The posting calls out experience with Machine Learning, Data Analytics.

Role
Program Manager
Function
operations
Level
mid
Track
Individual contributor
Employment
Full-time
Location
Tempe, AZ
Department
Administrative Support
Posted
Jan 23, 2026
AI Summary
Program Administrator supporting Amazon's Transportation Operations Management ACES team. Manages project deliverables, tracks intake reporting, monitors multiple work streams across stakeholders, and drives process standardization. Requires logistics experience, Microsoft Office proficiency, ML/AI solutions knowledge, and data analysis skills.

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Job description

from Amazon careers
Transportation Operations Management (TOM) ACES "Amazon Customer Excellence System" is seeking a highly skilled and motivated Program Administrator to assist in supporting ACES teams with project alignment, tracking and deep dives. This is an exciting opportunity to join an established team within TOM ACES and drive standardization of workflows within TOM and Amazon Transportation Service (ATS). We are looking for people who are able to work autonomously in an ambiguous environment that are passionate about data and writing. The ACES Program Administrator will drive alignment across all transportation stakeholder groups connecting to TOM. The right candidate will deep dive complex problems, is passionate about creation of and standardization of processes and ensuring accuracy of data and reporting. The candidate should also have strong analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and work with stakeholders to execute it with strong results.


Key job responsibilities
• Managing the successful completion of key deliverables throughout project life cycle for ACES
• Consistently reviewing existing projects to identify gaps, streamline and improve results
• Monitor and track intake reporting to communicate tasks to internal and external stakeholders
• Manage multiple work streams simultaneously across both internal and external stakeholder groups
• Identify key stakeholder dependencies and create value propositions to drive engagement, alignment and on-time completion of tasks

Basic Qualifications

This is an excerpt. Read the full job description on Amazon careers →
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