Technical Program Manager, IES DEX

Job description

Opportunity to help build and lead a transformative program from the ground up! Join us in a rare ground-floor opportunity to shape and lead a critical program within Amazon's IES DEX organization. We're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space, with a mission-critical goal of increasing Units Per Box, driving significant cost-to-serve savings for Amazon. As a Technical Program Manager, you'll be responsible for defining and managing the lifecycle of this complex, cross-functional program. You'll work across both customer-facing products and core infrastructure, orchestrating efforts throughout the entire shopping journey - from smart notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll coordinate the development of high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon. What makes this role particularly exciting is the multi-dimensional nature of the technical challenges and the opportunity to drive significant business impact. You'll manage initiatives spanning real-time incentive vending and clawback mechanisms, sophisticated abuse prevention algorithms, and precise customer targeting solutions. Our organization has evolved to develop robust platforms and APIs that are now critical infrastructure…