Central Flow Ops Lead, Central Flow MX
Amazon · Cuauhtémoc, Mexico · Project/Program/Product Management--Non-Tech
About this role
Amazon is hiring a senior-level Operations Manager based in Cuauhtémoc, Mexico.
- Role
- Operations Manager
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Cuauhtémoc, Mexico
- Work mode
- On-site
- Department
- Project/Program/Product Management--Non-Tech
- Posted
- Dec 23, 2025
More roles at Amazon
Job description
from Amazon careersThe Central Flow (CF) team aims to plan and optimize the Outbound workflow to multiple Fulfillment Centers (FCs) in order to most effectively meet our customer needs. The team is seeking a Central Flow Ops Lead to manager a team of Flow Leads Process Assistants (PAs) responsible for executing the planning function and monitoring operations. The team is centralized in Mexico City. Key job responsibilities - Understand the flow concepts and operational settings - Demonstrate the ability to motivate, coach and influence team behavior - Excellent communication skills (written and verbal) - Independency - Willingness to work in different shifts, being a 24/7 operation (including holidays) - Analyze and monitor routines - Develop partnership with leaders from different FCs - Manage a team of Flow Leads with the responsibility of a department within a time-critical and fast-paced environment - Identify opportunities to create improvement plans - Be an expert on operations - Monitor the productivity of FCs and take corrective action when necessary - Understand and teach detailed flow related concepts - Ability to advise and teach flow standards to new managers and Flow Leads About the team A CF MX team will be led by an Area Manager reporting…