Account Manager III - AMZ12074.11

Job description

Employer: Amazon.com Services LLC Position: Account Manager III (multiple positions available) Location: Irvine, CA Multiple Positions Available: 1. Provide guidance and support to Delivery Service Partner (DSP) business owners to foster the growth of their last-mile package delivery businesses during a transformative period. 2. Collaborate closely with DSPs to address programmatic challenges, shape their business strategies, and proactively identify and resolve obstacles, ensuring DSP owners make informed decisions and achieve operational excellence. 3. Manage a portfolio of 20-40 DSP owners across various delivery stations, offering strategic guidance, fostering accountability, and tracking key performance metrics to drive growth. 4. Forge strong partnerships within an integrated internal team comprising Station Operations Managers, Program Managers, and Compliance and Finance professionals to ensure DSPs' compliance with program requirements and facilitate successful business launches and expansions. 5. Play a pivotal role in supporting DSPs by eliminating operational bottlenecks, enhancing financial practices, and improving safety standards at the network level. 6. Engage in comprehensive problem analysis, uncover actionable insights, deliver impactful recommendations, and drive both internal and external changes to optimize performance. 7. Facilitate the onboarding process for DSP owners and guide them through business launch preparations. 8. Provide ongoing guidance to DSPs as they scale…