Senior Business Coach (Sao Paulo based), Americas Delivery Service Partner
Amazon · Sao Paulo, Brazil · Fulfillment & Operations Management
About this role
Amazon is hiring a senior-level Business Analyst in the operations function based in Sao Paulo, Brazil. The posting calls out experience with Tableau, Salesforce, Data Analytics.
- Role
- Business Analyst
- Function
- operations
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Sao Paulo, Brazil
- Department
- Fulfillment & Operations Management
- Posted
- Nov 13, 2025
More roles at Amazon
Job description
from Amazon careersEqual parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the quality of its last mile delivery network in Americas. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges. What You’ll Do As a Senior BC, you’ll oversee a portfolio of 20-40 DSP owners assigned to delivery stations across Brazil. BCs support owners at different stages of their business. BCs coach DSPs on how to improve delivery quality and reliability and they advocate on behalf of DSPs by aggregating data and anecdotes and engaging regional operational support teams and program stakeholders to address issues impacting DSP experience in the program. You will provide support for owners by removing obstacles and improving financial, operational, and safety outcomes across the network. You’ll also collaborate with a cross-functional team of internal stakeholders including, but not limited to, station operations managers, program managers, compliance, legal, and…