senior Software Engineer ic 7+ yrs Bachelor's · Posted Nov 11, 2025

About this role

Amazon is hiring a senior-level Software Engineer based in Zapopan, Mexico. The posting calls out experience with LLMs, Observability and roughly 7+ years of relevant work. Listed education preference: a bachelor's degree or equivalent.

Role
Software Engineer
Function
software engineering
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Zapopan, Mexico
Experience
7+ years
Education
Bachelor's degree
Department
Software Development
Posted
Nov 11, 2025
AI Summary
Senior Software Engineer leading the Device Diagnostics and Troubleshooting team to build observability and AI-powered troubleshooting systems for Amazon devices. Architect scalable software systems, mentor engineers, establish technical standards, and drive design decisions across multiple teams. Requires 7+ years software development experience with proven technical leadership and system design expertise.

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Job description

from Amazon careers

The Device Software and Services organization builds foundational capabilities used by Amazon Devices, including Kindle, Fire Tablets, Echo, Fire TV, and many more. The Device Diagnostics and Troubleshooting team builds state-of-the-art observability, diagnostics, and troubleshooting systems leveraging Generative AI to enable automated proactive detection and rapid root cause identification. As a Senior SDE, you will be a technical leader on the engineering team and will set the technical direction for building highly performant, scalable, and extensible software applications and services. You will partner with other engineering leaders and product managers to shape the engineering roadmap for the team. You will help guide and mentor other engineers and foster a team culture that focuses on engineering and operational excellence. As a technical leader, you will also establish architectural principles, provide input into selecting design patterns, and mentor team members on their appropriate application. We're looking for customer experience-minded entrepreneurs who are passionate about innovating on behalf of customers, demonstrate a high degree of technical product ownership, and want to have fun while making history. It is still Day 1 in the Devices business, and we are seeking a creative problem-solver with exceptional judgment and the ability to deliver business results under…

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