Team Lead
Amazon · Mumbai, India · Fulfillment & Operations Management
About this role
Amazon is hiring a senior-level People Partner based in Mumbai, India. The posting calls out experience with SQL, Disaster Recovery. Listed education preference: a bachelor's degree or equivalent.
- Role
- People Partner
- Function
- people
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Mumbai, India
- Education
- Bachelor's degree
- Department
- Fulfillment & Operations Management
- Posted
- Nov 6, 2025
More roles at Amazon
Job description
from Amazon careersAmazon – where builders can build! We’re looking for a smart, customer-obsessed innovator and owner to join our Operations Team Purview of a Team Lead Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity. The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion. Responsibilities include, but are not limited to - Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management. · Developing and/or referring to performance metrics to drive team performance and business results. · Identifying the business impact of trends and making data backed decisions. · Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers) · Escalating problems or variances in the information and data to the relevant owners and following through on resolutions. · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as…