Healthcare Associate (Onsite), Amazon One Medical Customer Care
Amazon · Tempe, AZ · Customer Service
About this role
Amazon is hiring a junior-level Operations Manager based in Tempe, AZ. The posting calls out experience with Compliance.
- Role
- Operations Manager
- Function
- operations
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Tempe, AZ
- Work mode
- On-site
- Department
- Customer Service
- Posted
- Oct 9, 2025
More roles at Amazon
Job description
from Amazon careersAmazon One Medical is a human-centered, technology-powered primary care organization dedicated to making high-quality healthcare more accessible, affordable, and convenient. We deliver care through a national network of 214 medical offices across more than 20 U.S. markets, alongside 24/7 on-demand virtual services. Our membership-based model serves both individual consumers and employees at over 7,000 companies. Since becoming a publicly traded company in 2020, Amazon One Medical has continued to grow and innovate. We are committed to building a diverse and inclusive team while fostering a collaborative environment focused on delivering exceptional care to our patients, providers, and partners. We are seeking passionate, service-oriented individuals to support our mission of transforming the primary care experience. As a Healthcare Associate, you will play a key role in delivering high-quality, patient-centered support by managing inquiries through phone and web-based tools using our CI-CARE communication framework. In this role, you will help ensure patients receive timely, compassionate, and effective assistance with scheduling, billing, and navigating the healthcare system. We are looking for innovative problem-solvers with strong administrative and customer service skills who are eager to make a meaningful impact in healthcare. This is a full-time, hourly, in-person position based at the Amazon One Medical…