Programmatic Solutions Consultant, PSC - US

Job description

Amazon Ads is looking for a Programmatic Solutions Consultant to support customers using our demand-side platform, Amazon DSP. As a Programmatic Solutions Consultant (PSC), you will manage the end-to-end experience of our enterprise customer, known as programmatic trading desks. You will drive success by developing customer expertise in our programmatic advertising DSP. The Programmatic Solutions Consultant has experience in advertising technology and the programmatic advertising domain, and is leveraging this expertise to help our customers meet and exceed their business objectives. In this customer-facing role, you will work closely with programmatic traders at agencies/advertisers, as well as Amazon Ads internal sales, product, and support teams to address customer needs. Key job responsibilities * Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives * Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices * Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations * Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional Amazon teams (Product Management, Engineering, Analytics, and Specialists) * Defining…