senior Software Engineer ic · Posted Aug 21, 2025
$135,500 – $183,300
USD per year

About this role

Amazon is hiring a senior-level Software Engineer based in Austin, TX. The posting calls out experience with JavaScript, PHP, ServiceNow, Agile. Compensation is listed at $135,500–$183,300 per year.

Role
Software Engineer
Function
software engineering
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Austin, TX
Department
Operations, IT, & Support Engineering
Posted
Aug 21, 2025
AI Summary
Senior-level ServiceNow application engineer responsible for platform administration, maintenance, and development. Design workflows, automate processes, and lead system upgrades while collaborating across technical and non-technical teams. Mentor team members and translate business requirements into scalable solutions.

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Job description

from Amazon careers

As a member of the OpsTech Solutions application development team for ServiceNow, you will be at the forefront of IT service delivery, collaborating across OpsTech Solutions infrastructure and services teams. You will be surrounded by people who are passionate about optimizing IT services and believes that world-class service is critical to customer success. You will work across all internal teams to drive tooling and process improvements to ensure a high quality, fast resolution customer experience. Your mission is to develop a world-class customer experience and set new customer service standards in IT Delivery. OpsTech Solutions is looking for experienced and dedicated team members to help manage the administration, maintenance, and development of the ServiceNow platform for the organization. The ideal candidate is innovative and has great problem-solving skills. You must be very comfortable working on core application administration, creating workflows, data management, scripting and process automation. You will need to work with non-technical and technical teams to translate business cases to scalable solutions for multiple teams. In addition, you’ll need to be able to clearly and effectively communicate to larger non-technical audiences on system changes and enhancements. You will be working in a hyper-growth environment where priorities shift quickly. You…

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