IT Support Associate
Amazon · Bangalore, India · Operations, IT, & Support Engineering
About this role
Amazon is hiring a junior-level IT Engineer in the operations function based in Bangalore, India. The posting calls out experience with ITIL.
- Role
- IT Engineer
- Function
- operations
- Level
- junior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Bangalore, India
- Department
- Operations, IT, & Support Engineering
- Posted
- May 20, 2026
More roles at Amazon
Job description
from Amazon careersAt Amazon, we strive to be Earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We’re making history and the good news is we’ve only just begun. Amazon, one of the top 100 companies in the United States, has an immediate opening for an IT Support Associate . IT Service Desk (SD) is the centralized IT support organization within OTS Global IT Delivery located across America, Europe/Prague, India. The team utilizes an omni-channel contact center to provide efficient, streamline 24x7 IT support to Worldwide (WW) Operations (Ops) associates and internal/external support for Amazon Lockers. Overall, SD plays a critical role in ensuring the smooth functioning of Amazon sites globally and thereby has a direct impact on Amazon’s ability to serve its customers on time. Responsibilities include, but are not limited to: 1. Effective Communication Skills: Demonstrating proficiency in clear and concise…