Senior Research Manager, Seller External Relations

Job description

Seller External Relations’ (SER) vision is that global opinion elites (OEs) agree that Amazon is an amazing place for independent sellers (sellers), especially domestic small businesses (SBs), to build and grow the business of their dreams, and that communities (both geographic and demographic) are better off with more sellers selling in Amazon’s store. We achieve this vision by driving a proactive communications and engagement strategy that establishes an accurate and positive narrative tailored to global OEs and the populations of sellers, SBs, and inclusive consumers. Our Research Insights charter focuses on generating actionable insights that drive success of our small business sellers, measuring and improving perception among global opinion elites, and scaling research capabilities through AI-powered solutions. We are looking for an individual with a strong market research background, a passion for solving unique problems, and a curiosity for how AI can transform and scale research. Our ideal candidate is customer-obsessed, loves solving complex problems, and sees AI as an opportunity to do more impactful work — not just faster work. You enjoy building things from scratch, are comfortable with change and ambiguity, and relish the chance to solve hard problems in short order. You bring a builder's mindset and…