Sr FinOps Analyst - AP, FinOps Digital AP

Job description

Finance Operation Services (FinOps) seeking an experienced Financial Operations Analyst to join our Digital Accounts Payable team. This role serves as a Subject Matter Expert (SME) responsible for resolving complex invoice payment issues, managing business stakeholder relationships, and driving data-driven process improvements across Amazon's accounts payable operations. The ideal candidate will combine advanced technical skills in data analysis with deep accounts payable expertise to ensure seamless payment processing and exceptional vendor experience. Key job responsibilities - Investigate and resolve open balances and invoice pipeline exceptions across Amazon's internal financial systems, including Oracle Financial Application (OFA) and associated Accounts Payable platforms, ensuring timely and accurate payment processing - Identify root causes of payment-blocking issues, develop scalable solutions to reduce exception rates, and implement preventive controls to minimize recurrence - Proactively monitor ageing reports to identify at-risk invoices, prioritize resolution actions, and ensure adherence to payment SLAs - Document standardized resolution procedures and build knowledge base articles for recurring invoice discrepancies, enabling team-wide consistency and faster onboarding - Serve as the primary point of contact for cross-functional business teams to resolve unpaid balances - building trusted partnerships, de-escalating conflicts, and minimizing business disruptions - Communicate findings, recommend process improvements to stakeholders, and…