EU ACES PSE – 1DC Slotting, EU ACES PSE

Job description

The EU Amazon Customer Excellence System team (ACES) is seeking an enthusiastic, data- driven, and technology-minded Process Owner to contribute to one of the most exciting and strategically critical launches in EU Operations: the rollout of the EU 1DC (One Distribution Centre) network. The EU ACES PSE (Process and Systems Engineering) is a team of Process Owners with the mission to support Fulfilment Centre (FC) Distribution Centre (DC) process improvement on behalf of Amazon customers. As the intermediary between operations and software teams, our team is responsible for project execution, process maintenance and troubleshooting, and change management for new hardware and software deployments in our FCs DCs. We own the virtual process setup, software, and equipment standardization and design rollout of software projects. We define launch standards and provide end-to- end support for new FC/DC launches and ad-hoc FC/DC process support. Our vision, together with the Amazon Fulfilment Technology team, is to develop efficient and reliable systems enabling our operations teams to process and fulfil customer shipments on time and free of defects. This role sits at the heart of the EU 1DC program — a transformational shift in how Amazon fulfils customer orders across Europe. As the Slotting Process…