Program Manager Retail , Global Vendor Credit Note

Job description

Job Title: Program Manager – Retail Location: Hyderabad Team: Global Accounts Receivable Financial Operations Services – Retail Credit Notes About the Role: Amazon is seeking a highly motivated Senior Program Manager to lead the Retail Credit Notes Re-engineering program within our Global Accounts Receivable Financial Operations Services team. This team supports the Retail business channel, which is growing rapidly across multiple regions. As a Program Manager, you will be at the forefront of driving global process improvements and initiatives for the Retail Credit Notes process. You will manage cross-functional projects, collaborate with system and business owners worldwide, and enhance visibility into the payee lifecycle. The ideal candidate thrives in a fast-paced, dynamic environment, is data-driven, and has a proven ability to manage high-priority projects with leadership visibility. Key Responsibilities: Lead end-to-end program management for the Retail Credit Notes Re-engineering initiative, ensuring timely execution and alignment with business objectives. Collaborate cross-functionally with technical and non-technical teams to define program requirements, identify improvement opportunities, and implement scalable solutions. Manage multiple projects simultaneously, maintaining detailed project plans, assigning tasks, and tracking progress to ensure deadlines are met. Conduct data analysis to identify root causes, measure program impact, and provide actionable insights for senior…