Senior Program Manager , Customer Service Business

Job description

Amazon Business is one of Amazon’s fastest growing new initiatives, providing business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes. We are obsessed with our customers and in Customer Service Business, we make their experience delightful. We identify and drive business centric solutions by solving complex technical problems with ingenuity and simplicity, always seeking automation. We’re making history and the good news is that we’ve only just begun. The Customer Service Business team is responsible for supporting individual professionals, businesses and institutions that buy products in individual or bulk quantities to run their business smoothly. As a Senior Program Manager on our team, you will coordinate Amazon Business projects, working closely with global and regional leaders ensuring successful implementation. In this role, you will deliver program updates to senior management in written and verbal formats. You must be able to succeed in an entrepreneurial environment, and be able to cut through ambiguity and set priorities. This means you are not only able to develop and drive high-level critical initiatives, but can also roll up your sleeves, dig in and get the job done. You will partner with product management,…