Senior Specialist Solutions Architect, Amazon Connect (Contact Center Solutions WFM, CRM)
Amazon · Mexico City, Mexico · Solutions Architect
About this role
Amazon is hiring a senior-level Solutions Architect in the software engineering function based in Mexico City, Mexico. The posting calls out experience with AWS, Cloud Computing.
- Role
- Solutions Architect
- Function
- software engineering
- Level
- senior
- Track
- Individual contributor
- Employment
- Full-time
- Location
- Mexico City, Mexico
- Department
- Solutions Architect
- Posted
- May 14, 2026
More roles at Amazon
Job description
from Amazon careersThis position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. The Area Specialist Team is made up of deep domain experts who work directly with our customers to solve their most complex challenges. We are part of the Account Team, responsible for account planning, opportunity identification, and pursuit. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap. Our team is at its best when a customer is thinking big and needs specialized experience to innovate for their business. The Amazon Connect Specialist Team is made up of deep CX and Enterprise Contact Center domain experts who work directly with our customers to solve their most complex challenges. We stay closely connected to our customers and bring valuable data and insights to our product teams, strengthening the product roadmap.…