Customer Success Manager, Consumables, Beauty

Job description

This role can be located in one of our approved corporate offices in Santa Monica, CA, Austin, TX, or New York, NY. Shape the future of retail e-commerce by driving annual revenue growth while transforming vendor partnerships into strategic advantages for Amazon. As a Customer Success Manager, you'll directly influence the success of major retail brands, impact millions of customer experiences, and play a crucial role in revolutionizing how businesses scale on the world's largest e-commerce platform. Join our dynamic team as a Customer Success Manager supporting strategic retail vendor partnerships at Amazon. In this role, you'll drive business growth, enhance vendor satisfaction, and improve customer experience through data-driven insights and collaborative relationship building. Working with a supportive team, you'll implement tactical plans, provide strategic guidance, and contribute to continuous improvement initiatives that create measurable impact for both vendors and customers. Key job responsibilities • Partner with vendors to develop and execute strategic business plans across marketing, merchandising, and supply chain management • Analyze performance metrics and provide actionable recommendations to drive business growth and improve customer experience • Build and maintain collaborative relationships while serving as the primary point of contact for vendor needs • Guide vendors through Amazon's…