Sr. Customer Solutions Manager, UKI Customer Solutions Management, Field-AGS-UKI-ENT-CS
Amazon · London, United Kingdom · Sales, Advertising, & Account Management
About this role
Amazon is hiring a senior-level Solutions Engineer in the software engineering function based in London, United Kingdom. The posting calls out experience with AWS, LLMs, Agile, Cloud Computing.
- Role
- Solutions Engineer
- Function
- software engineering
- Level
- senior
- Track
- hybrid
- Employment
- Full-time
- Location
- London, United Kingdom
- Department
- Sales, Advertising, & Account Management
- Posted
- May 13, 2026
More roles at Amazon
Job description
from Amazon careersAs an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping to guide the largest and most complex AWS UK I customers along their multi-year journey to the cloud. In this new, highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a critical partner to our UK I customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic initiatives in the account plan into executable actions, working backwards from our customers' key milestones. The execution of education plans, roadmap to business outcome alignments, Executive Briefing Sessions, and go-live events and transitions are a few items owned by the CSM that are critical to the success of our customer's cloud journey. At AWS, you…