senior operations Business Analyst ic · Posted May 12, 2026
$122,400 – $165,600
USD per year

About this role

Amazon is hiring a senior-level Business Analyst in the operations function based in Chicago, IL. Compensation is listed at $122,400–$165,600 per year.

Role
Business Analyst
Function
operations
Level
senior
Track
Individual contributor
Employment
Full-time
Location
Chicago, IL
Department
Sales, Advertising, & Account Management
Posted
May 12, 2026

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Job description

from Amazon careers

Equal parts advisor and operating partner, Amazon’s team of Business Coaches assist and guide our Delivery Service Partner (DSP) business owners as they build and grow successful last mile package delivery businesses. The Senior Business Coach (BC) helps Amazon improve the flexibility and quality of its delivery network in the Americas—to help fuel a $4B investment in rural communities bringing even faster delivery to our millions of customers in less densely populated areas. This role’s primary focus is supporting DSP operations across the broader Americas delivery network, with particular emphasis on rural market expansion and mature-state optimization. Specifically, BCs support DSPs in making business decisions that enable them to build healthy, sustainable businesses. As trusted advisors, Business Coaches work alongside DSPs, supporting business planning and strategy and helping owners address business and operational challenges. What You’ll Do As Senior Business Coach (BC), you will manage a portfolio of Delivery Service Partner (DSP) owners within the Amazon delivery network. With the evolution of delivery modes and rural expansion planned for 2026, and continued strategic expansion into 2027, this role is integral to our program's evolution. Sr. BCs provide strategic guidance to DSP owners throughout their business life-cycle of their relationship with…

This is an excerpt. Read the full job description on Amazon careers →
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