Manager, Program Management, Alexa Sensitive Content Intelligence (ASCI)

Job description

As a Manager of Program Management on the Trust Sensitive Content team, you will shape how Alexa protects hundreds of millions of customers from harmful content using generative AI and responsible AI guardrails. About the Role You start with the customer and work backwards — every program decision is anchored in customer trust and experience. This Manager, Program Management role blends strategic leadership with program management excellence. You will define vision, lead cross-functional program delivery, and build high-performing teams in an environment where problems are ambiguous, stakes are high, and innovation moves at pace. This is not a role for someone who follows playbooks — it is a role for someone who writes them. Four things set the right candidate apart above all else: 1. Demonstrated Program Management — you have led large, complex, cross-functional programs end-to-end and have the track record to prove it 2. Invent Simplify — you don't manage complexity, you reduce it. You build scalable solutions where ambiguity existed before 3. Mechanisms — you build repeatable, self-sustaining operating systems that scale without requiring heroics 4. Data LLM Fluency — you understand how large language models work, where they fail, and how data quality decisions upstream shape…