Business Analyst II, Robotics Technical Services

Job description

We are seeking a Business Analyst to drive data analysis and strategic planning for Amazon's Robotics Technical Services organization. In this role, you will support the Strategy and Planning team by analyzing data to proactively identify issues, creating meaningful metrics to measure operational effectiveness, and supporting business reviews with comprehensive analysis. This position offers the unique opportunity to have global impact across Amazon's network of robotics while helping influence strategy through data-driven insights and recommendations. You will be at the intersection of robotics operations and strategic planning, translating complex operational data into actionable insights that drive decision-making. Your analytical skills will help identify trends, gaps, and opportunities for improvement across the technical service organization, ensuring that our robotics support operations continue to evolve and optimize for maximum efficiency. Key job responsibilities - Create and maintain comprehensive data analysis frameworks that measure the effectiveness of Robotics Technical Services, proactively identifying trends, issues, and gaps in our support operations. - Drive the preparation and execution of major business reviews, defining required data points and translating complex information into clear, actionable insights for leadership. - Partner with cross-functional stakeholders to establish program health metrics that balance operational effectiveness with business impact across Amazon's…