senior sales Customer Success Manager ic · Posted May 11, 2026

About this role

Amazon is hiring a senior-level Customer Success Manager in the sales function based in San Jose, Costa Rica.

Role
Customer Success Manager
Function
sales
Level
senior
Track
Individual contributor
Employment
Full-time
Location
San Jose, Costa Rica
Department
Project/Program/Product Management--Non-Tech
Posted
May 11, 2026

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Job description

from Amazon careers

Are you entrepreneurial? Would you like to take part in launching a fast-paced and dynamic new business? Does a start-up challenge sound like your career aspiration? If your answer is yes, the position below would be a great fit for you. Amazon Autos is revolutionizing the vehicle discovery and shopping experience, connecting customers with their ideal vehicle. As a Manager of Seller Success Managers at Amazon Autos, you'll have the opportunity to unleash your entrepreneurial spirit and tackle complex challenges alongside industry-leading professionals. Key job responsibilities Senior Seller Success Managers are responsible for driving business growth and delivering a positive experience with our program. The key responsibilities are to: Build and cultivate strong relationships with dealers in your portfolio. Serve as a trusted advisor and business advocate, proactively monitoring dealer satisfaction, account health, and engagement to ensure long-term success. Drive sustainable business growth for your dealers on Amazon through data-driven insights and marketplace expertise. Create and present compelling, customized solutions that help dealers achieve and exceed their business goals. Leverage performance data and analytics to identify growth opportunities within your dealer portfolio. Track key input metrics that drive selection quality, pricing competitiveness, and customer experience improvements. Partner with dealer leadership…

This is an excerpt. Read the full job description on Amazon careers →
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