Principal Systems Development Engineer, Managed Operations, Region Services Operations (RSO)

Job description

Lead the transformation of AWS's largest sovereign cloud operation while pioneering operational excellence across three European sites—tackling intrinsically hard problems that will shape the future of cloud infrastructure at unprecedented scale. This Principal Systems Development Engineer role offers you the opportunity to drive technical, business, and cultural change within the AWS European Sovereign Cloud (ESC) Managed Operations organization, which now serves customers across Europe and beyond. You'll be embedded directly with operational teams while creating solutions that influence global AWS operations, balancing hands-on engineering with strategic leadership to reduce operational load and improve the reliability, performance, and efficiency of one of the world's largest cloud providers. Key job responsibilities - Lead technical, business, and cultural transformation by identifying automation opportunities, designing solutions that reduce operational toil, and pioneering approaches that tackle intrinsically hard problems beyond conventional methods - Balance hands-on engineering with strategic leadership, working directly with local operational teams while collaborating with senior management to shape the strategic direction for AWS operations - Design and implement long-term engineering solutions that reduce operational load across all three European sites and influence global AWS operations standards - Analyze operational metrics across EU MO team to identify efficiency gaps and automation opportunities…