Customer Solutions Manager / カスタマーソリューションマネージャー, AWS
Amazon · Tokyo, Japan · Project/Program/Product Management--Technical
About this role
Amazon is hiring a manager-level Engineering Manager in the software engineering function based in Tokyo, Japan. The posting calls out experience with AWS, LLMs, Agile, Cloud Computing.
- Role
- Engineering Manager
- Function
- software engineering
- Level
- manager
- Track
- hybrid
- Employment
- Full-time
- Location
- Tokyo, Japan
- Department
- Project/Program/Product Management--Technical
- Posted
- May 7, 2026
More roles at Amazon
Job description
from Amazon careersEnglish: At Amazon Web Services we are leading the cloud revolution. As a Customer Solutions Manager you will take end-to-end ownership of a diverse range of projects and initiatives, utilizing your Program Management skills and technical expertise to interface with and influence a broad range of multi disciplinary teams (sales, solutions architecture, support, product, professional services, partners). You will be a trusted cloud advisor to your customer. You will leverage your consulting, complex program management and technology skills to understand your customer's strategic business objectives, translate them into an executable plan, and drive the implementation to success by working with the customer, AWS, and our partners. You will understand your customers' biggest IT and Business challenges, and provide prescriptive guidance, based on AWS best practices, to guide them through the obstacles. The Customer Solutions Manager role is responsible for cloud transformational programs (technical, operational, organizational, education) that span across traditional IT teams and business units. With a deep understanding of your customer's business vision, culture and processes, you will be your customer's voice within AWS, ensuring that their needs are accurately communicated to AWS leadership, product, and engineering teams. You will coach customers on AWS services and support them in…