Program Manager, AMXL EU Professional Delivery Services

Job description

Join Amazon Extra Large (AMXL) in a dynamic role where you'll have end-to-end ownership of Professional Delivery Services processes (i.e. Installation of a Built-In Dishwasher) and strategies while contributing to Waste and Recycling initiatives. You'll be responsible for ensuring high-quality service delivery with optimal cost efficiency while maintaining rigorous standards for Recycling and Waste management. This position offers an exciting opportunity to drive process improvement and stakeholder management across the AMXL network, which specializes in heavy items like furniture and large home appliances. In this role, you'll collaborate with cross-functional teams to identify opportunities for enhancement, implement data-backed solutions, and drive strategic initiatives that support our specialized fulfillment centers and delivery stations across the UK and Europe. If you excel at delivering through others and thrive in an environment that balances proactive planning with reactive problem-solving, this position offers the perfect blend of operational management and strategic innovation. Key job responsibilities - Plan, implement, and improve initiatives that ensure smooth operations for Professional Delivery Services, applying process improvement methodologies to enhance system quality and operational excellence. - Manage cross-functional stakeholder relationships, building consensus among teams and working autonomously to address systemic issues in Professional Delivery Services - Support on different…